FAQ

  • How can I pay?
    
We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover.
Or, you can pay using your PayPal balance. 
 
  • Do I have to have a PayPal account to buy?
No, you can pay with your credit, debit or prepaid card without a PayPal account.
 
  • Is your site secure?
Yes. PayPal is the world's premier electronic payment solution, not through this site.
We never even see your credit card number.
PayPal just notify us that you've paid.
 
  • Do you accept custom orders?
Yes, gladly! Please, contact me with your request to discuss about it.
 
  • Can I personalize an existing journal by adding for example a name or a date?
Yes, gladly, please contact me with the details.
 
  • I need more copies of a notebook. And I do not see them available. What I should do?
If you need more, please contact me!
I have a limited number of available items, to meet my comitement about turnaround times.
So, please contact me, to increase the availabillity.
Just keep in mind that I may need more time to make them.
 
  • Do you have wholesale?
No, due to the time consuming handmade process, I'm afraid I cannot sell on wholesale.
 
  • How long you need to prepare an order?
Almost everything into my shop is "Made to Order"
At the moment, the majority of "made to order" items, are scheduled to dispatch 5-8 business days after purchase.
Hard Covers may need up to 2 weeks.
"Ready to ship" items are dispatched within 2 business days.
I 'll do my best to send your order the soonest possible and I will let you know immediately that I have sent it. :-)
 
  • Where I can see the shipping cost for my order?
You can see it during checkout.
The shipping cost is combined for each country and depends of the total weight of the order.
 
  • What is the estimated shipping time to my country?
ESTIMATED SHIPPING TIMES after dispatching:
Europe: 5 - 10 business days (except Spain and Italy those requires 5 - 20 business days).
United States: 5 - 15 business days.
Australia: 10 - 25 business days.
Canada : 10 - 30 business days.
Elsewhere globally: 10 - 45 business days.
☞ Please allow extra time for the shipment during peak seasons for the Posts like Christmas & holidays.
 
  • Do I 'll have a tracking number for my order?
I 'll always provide you a tracking number.
All parcels are shipped from Athens, Greece by Hellenic Post (ELTA) as Registered Mail, Signature Required.
Please, note : The option of online tracking after leaving Greece depends on your National Postal Provider services.
I cannot guarantee online tracking.